Privacy Policy

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

• Name
• Phone number
• Email address
• Property address or location
• Price range, timeline, and other search or sale preferences
• Any information you voluntarily submit through forms, calls, texts, or emails

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on the website
• Referring URLs
• Property searches and saved listings within our property search tools

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support
• Connect you with a licensed agent on our team
• Communicate regarding real estate services offered through eXp Realty LLC
• Provide property searches, home valuations, market information, and follow-up
• Schedule appointments, showings, and consultations
• Send transactional and marketing communications (with consent)
• Improve website performance, functionality, and user experience
• Comply with legal and regulatory requirements

3. Agent Contact Consent

By submitting your information through any form on this website, you acknowledge and agree that a licensed agent with Texas Homes Sold Group at eXp Realty LLC may contact you by phone, text message, or email regarding your inquiry and related real estate services.

You may withdraw this consent at any time using the opt-out methods described below.

4. SMS Communications and Consent

Texas Homes Sold Group offers SMS messaging to users who opt in through our website forms.

Users may opt in separately to receive:

Service-Related Messages

• Appointment and showing confirmations
• Scheduling reminders
• Transaction updates
• Customer service responses

Marketing Messages (Optional)

• New listings and property updates
• Market reports and neighborhood information
• Promotional offers and events

Consent to receive marketing messages is not required to receive services.

Message frequency varies.
Message and data rates may apply.

Opt-Out

You may opt out at any time by replying: STOP

You may receive a confirmation message after opting out.

For assistance, reply: HELP

Or contact us at:
Austin: 512.773.5735 | atx@txhsgroup.com
Houston: 832.219.7573 | htx@txhsgroup.com

5. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Analyze website traffic
• Understand user behavior
• Improve website functionality and marketing performance
• Remember your property search preferences and saved listings

You may disable cookies through your browser settings, though some features of the website may not function properly as a result.

6. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take appropriate measures to reduce the risk of unauthorized access, disclosure, or misuse.

Your information is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations, including record retention requirements applicable to licensed real estate brokers in Texas.

7. Sharing of Information

We do not sell your personal information.

We may share information:

• With eXp Realty LLC, our managing brokerage, as required to conduct real estate business
• With licensed agents on our team assigned to assist you
• With service providers who assist in operating our website, property search tools, or communications
• With lenders, title companies, inspectors, and other transaction partners, only when you request a referral or when necessary to complete a transaction you have initiated
• As required by law, regulation, or legal process
• To protect rights, property, or safety

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. User Rights and Choices

You have the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data, subject to legal and regulatory requirements
• Withdraw consent for communications at any time

To exercise these rights, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites, including property search platforms, lender sites, and community or builder websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

12. Contact Information

Texas Homes Sold Group
Brokered by eXp Realty LLC

Austin Office
9600 Great Hills Trail, Suite 150W
Austin, TX 78759
Call or Text: 512.773.5735
Email: atx@txhsgroup.com

Houston Office
One Riverway, Suite 1700
Houston, TX 77056
Call or Text: 832.219.7573
Email: htx@txhsgroup.com

Website: https://txhsgroup.com